HELPLINES
Make sure you have the right phone number for any incident
TRAVEL ASSISTANCE PHONE NUMBERS
If you need assistance while travelling and you have one of the following policies:
- IATI Basic
- IATI Standard
- IATI Star
- IATI Family
- IATI Students Star
- IATI Foreigners in Spain
- IATI Backpacker (policies contracted as of 06/05/2018)
dial:
- 93 485 77 35 if you are calling from Spain.
- 00 34 93 485 77 35 if you are calling from abroad.
If for some reason you cannot contact us over the phone, you can send us an email to: iatimedicos@arag.es
If you need to submit documents and/or information related to a reimbursement, send an email to: iati@arag.es
If you need assistance while travelling and you have one of the following policies (policies contracted as of 06/05/2018):
- IATI Backpacker
- IATI Students Standard
- IATI Cancellation
dial:
- 91 344 11 55 if you are calling from Spain.
- 00 34 91 344 11 55 if you are calling from abroad.
If for some reason you cannot reach us over the phone, you can send us an email to: madrid@euro-center.com
If you need to submit documents and/or information related to a reimbursement, send an email to: siniestros@erv.es