HELPLINES

Make sure you have the right phone number for any incident

TRAVEL ASSISTANCE PHONE NUMBERS

If you need assistance while travelling and you have one of the following policies:

  • IATI Basic
  • IATI Standard
  • IATI Star
  • IATI Family
  • IATI Students Star
  • IATI Foreigners in Spain
  • IATI Backpacker (policies contracted as of 06/05/2018)

 

dial:

 

If for some reason you cannot contact us over the phone, you can send us an email to: iatimedicos@arag.es

If you need to submit documents and/or information related to a reimbursement, send an email to: iati@arag.es

If you need assistance while travelling and you have one of the following policies (policies contracted as of 06/05/2018):

  • IATI Backpacker
  • IATI Students Standard
  • IATI Cancellation

 

dial:

 

If for some reason you cannot reach us over the phone, you can send us an email to: madrid@euro-center.com

If you need to submit documents and/or information related to a reimbursement, send an email to: siniestros@erv.es